Lead - Apparel Testing, Zurich

Product Testing Role Overview

Join a passionate team that serves as the voice of athletes and consumers. In this pivotal position, you will ensure every product achieves a premium, high-performance experience by merging scientific rigor with insightful, real-world feedback.

Your Mission

• Command the Validation Strategy: Define and implement rigorous testing strategies for durability, comfort, and performance across specialized high-performance sport categories. You will oversee the full testing process, identifying requirements based on product briefs and target consumers.
• Uncover the Truth in Data: Lead qualitative and quantitative testing, conducting perception studies and real-world validations to ensure products meet authentic athlete and consumer needs. Integrate consumer insights and scientific data into standard product evaluations.
• Drive Confident Decisions: Transform complex testing results into actionable insights that empower confident decision-making and enhance product excellence. Analyze performance and durability data, producing clear reports for stakeholders.
• Influence Product Creation: Engage in hands-on performance testing and present findings and improvement recommendations to stakeholders. Deliver insights on benchmarking and competitors to identify innovative opportunities for product differentiation.
• Build the Testing Ecosystem: Establish efficient testing processes and feedback loops that align with Product Creation timelines. Maintain a dynamic network of high-performance testers to support everyday needs and urgent projects, while organizing testing events to engage the community.
• Elevate Operations: Collaborate with testing systems to ensure high-quality data and optimized reporting. Contribute to team goals, process enhancements, and the continuous improvement of testing methodologies.

Your Story

• A strategic thinker and natural leader, you have a solid track record in managing complex product validation cycles from concept to market.
• You possess deep knowledge of specialized high-performance sports apparel and know how to balance scientific rigor with human-centric feedback.
• An exceptional communicator, you convey dense data and metrics into clear, actionable recommendations for cross-functional teams.
• Highly organized, you build robust tester networks and manage global testing logistics efficiently.
• With 7+ years of experience focused on the human experience within products or services, you bring valuable insights to the table.
• Willing to travel globally, you are flexible to work outside traditional hours to align with athlete schedules and events.
• A clear communicator in English, both verbal and written.

Diverse Backgrounds Welcome

We encourage candidates from various backgrounds including:

• Apparel Product Testing or Development
• User Experience Research (UXR)
• Biomechanics or Kinesiology
• Materials Science or Textile Engineering
• Ergonomics or Human Factors
• Sports Marketing or Athlete Management
• High-Performance Coaching