Dutch Speaking Customer Service

Customer Service Professional

Are you a fluent Dutch speaker with a passion for delivering exceptional customer service? Join a leading international organisation to support customers across multiple channels. As the main point of contact for Dutch-speaking customers, you will handle a variety of enquiries via phone, email, and chat, providing accurate information, resolving issues, and ensuring a positive customer experience from start to finish.

Key Responsibilities

• Support customers across phone, email, and live chat.
• Resolve enquiries and complaints in a professional and timely manner.
• Build strong customer relationships through excellent communication.
• Liaise with internal teams to ensure effective issue resolution.
• Maintain accurate records using CRM systems.
• Meet service standards and performance targets.

About You

• Fluency in Dutch and English.
• Ideally some previous customer service, customer support, or contact centre experience.
• Excellent problem solving and organisational abilities.
• Confident using CRM systems and Microsoft Office applications.
• Able to manage multiple priorities in a fast-paced environment.

What's on Offer?

• £13.47 per hour.
• Weekly pay on hourly rate to begin with.
• Possibility of temp to perm if things go well.
• January start with interviews happening in November/December.
• Remote role, but candidates must be UK based and able to collect a laptop for the office near London or Northamptonshire.

This is an excellent opportunity for a Dutch speaking customer service professional looking to join a global business that values customer experience and employee development.