Service Technician

About Loft Dynamics

Loft Dynamics AG is recognized as the global leader in virtual reality (VR) flight training, proudly holding the distinction of being the first company with VR simulators qualified by both the FAA and EASA. Serving a diverse clientele that includes Alaska Airlines, Airbus Helicopters, and the Los Angeles Police Department, we cater to the entire aviation ecosystem – encompassing commercial airlines, eVTOLs, and various helicopter operators, as well as educational institutions, original equipment manufacturers (OEMs), government entities, and regulatory bodies. Our mission is to innovate pilot training, enhancing safety, accessibility, affordability, and scalability like never before.

We manufacture full-motion VR simulators designed for helicopters, airlines, and eVTOLs, which are ten times smaller and significantly more cost-effective than traditional simulators. In addition, we offer an integrated suite of solutions that connect our simulators globally, featuring at-home training kits, virtual instruction from elite pilots, and AI-supported training intelligence. Loft Dynamics is at the forefront of a global paradigm shift in pilot training, shaping the next generation of adept aviators. Learn more at LoftDynamics.com.

About the Role

We are in search of a qualified individual to become part of our Service and Support department. As a skilled technician, you will play a crucial role in the internal final acceptance, troubleshooting, provisioning, and commissioning of simulators at our esteemed clients' locations.

You will work independently, completing assignments within stipulated timeframes while ensuring the highest standards of quality. Team collaboration is fundamental to our ethos; thus, we seek a technician who continually enhances efficiency, productivity, and product quality. Your suggestions for improvement and openness to change will be highly valued.

A strong willingness to travel, coupled with excellent communication skills and a solid command of English, will complete your profile.

Key Responsibilities

• Ensure quality assurance and testing of pre-assembled simulators, performing corrective actions as needed until they are ready for dispatch.
• Install and commission simulators at customer locations.
• Carry out repair work, upgrades, and preventive maintenance tasks.
• Provide feedback on recurring and new issues to engineering and collaborate on solutions.
• Contribute to the optimization of lean production processes.
• Work collaboratively with neighboring departments towards targeted goals.
• Support production in assembling electromechanical components according to construction documents within deadlines and quality standards.
• Execute assigned tasks efficiently and comply with all relevant standards, laws, and regulations.

Requirements

• Completed apprenticeship in a related field.
• A minimum of 2 years of experience.
• High level of flexibility and willingness to travel globally (up to 70%).
• Efficiency-oriented character.
• Excellent communication skills.
• Strong team player with an explorer mentality.
• Basic knowledge in MS Office (Excel, Word, Outlook).
• Fluency in German and English.

What We Offer

Join us in a modern and flexible working environment equipped with cutting-edge development tools, facing exciting challenges and exploring future-oriented career opportunities. We look forward to the possibility of welcoming you to our team.