Responsable du secteur des mesures administratives 80-100%

Role Overview

The individual will oversee the administrative measures sector, collaborating closely with the division leader to ensure the provision of driving rights services.

Key Responsibilities

• Participate in the management of administrative measures, ensuring efficient administration and service delivery.
• Supervise case managers and super users (Super U) related to administrative measures.
• Manage the human resources administration for legal advisors and medical consultants.
• As a process pilot, monitor and ensure the quality of services provided.
• Participate in operational activities alongside case managers and provide coverage for the colleague responsible for reception when needed.

Qualifications

• Completed vocational training as a commercial employee.
• Management training is preferred.
• A minimum of 5 years of professional experience as a case manager in public administration.
• 4 years of team management experience is an advantage.
• Exceptional written communication skills.
• Strong interpersonal abilities.
• Ability to work collaboratively and independently.
• Proficient in standard office tools.