Responsable du secteur des mesures administratives 80-100%
- Unternehmen
- Service des automobiles et de la navigation
- Ort
- Lausanne
- Datum
- 03.07.2025
- Referenznummer
- 134272
Position Overview
As the head of the administrative measures sector, working in collaboration with the division head, you will be responsible for delivering services related to driving rights. You will oversee the team of file managers and super users, while managing the administrative resources of legal advisors and medical consultants. Your role will ensure the quality of services and customer service according to established standards and objectives.
Key Responsibilities
- Participate in the management and administration of the administrative measures sector and deliver related services.
- Supervise file managers and super users within the administrative measures framework.
- Manage the administrative resources of legal advisors and medical consultants.
- As a process leader, ensure the quality of services delivered.
- Engage in operational activities with file managers and provide backup support for reception duties.
Qualifications
- Completed vocational training as a commercial employee (CFC).
- Management training is desirable.
- At least 5 years of professional experience as a file manager in public administration.
- A minimum of 4 years of team management experience is an advantage.
- Excellent writing skills.
- Strong interpersonal skills.
- Able to work both independently and collaboratively within a team.
- Familiarity with common office tools.