Réceptionniste Wintersaison

Join Our Elite Team in Luxury Hospitality

We are a distinguished Swiss luxury real estate developer and operator, dedicated to the exceptional management of high-end properties located in Switzerland, France, and Greece. Our portfolio includes exclusive residences, chalets, and villas tailored primarily for the ultra-wealthy, reflecting our commitment to excellence and sophistication.

Located in the serene and exquisite Alpine village of Gstaad, our property is renowned for its unique charm and breathtaking ambiance. At Ultima Gstaad, we prioritize offering an unparalleled experience, where guests are invited to indulge in handcrafted luxury and exceptional Swiss hospitality.

Your Role

In line with the forthcoming winter season of 2025/2026, we seek dedicated professionals to join our team. As an integral part of our luxury hotel, you will engage with our esteemed clientele and contribute to their unforgettable experience. Your responsibilities will include:

• Welcoming, orienting, and providing information and guidance to guests.
• Presenting and promoting the services of our Restaurant, Bar, and Spa.
• Assisting in the preparation of guest arrival documentation (guest files, rooming lists, etc.).
• Managing administrative tasks related to guest arrivals and departures.
• Processing billing and payments efficiently.
• Informing guests about services offered in our collection.
• Promoting destinations within our collection.
• Escorting guests to their properties, adhering to our collection standards.
• Handling guest luggage as necessary.
• Managing reservation requests efficiently.
• Addressing and resolving guest inquiries and complaints courteously and effectively, liaising with various departments.
• Maintaining and cultivating excellent relationships with guests.
• Assisting in updating the guest database.
• Managing both external and internal communications.
• Conducting property tours upon request from supervisors.
• Performing night shifts as required by supervisors.

Become a part of our prestigious team and contribute to creating memorable experiences for our guests in a setting defined by luxury and elegance.