Night Receptionist 100%

Radisson Hotel and Suites Zurich Overview

Located between the vibrant city center and Zurich International Airport, the newly rebranded Radisson Hotel and Suites Zurich offers an inviting blend of 343 apartments and 104 hotel rooms. Whether for long business stays or short city trips, our guests enjoy an array of amenities, including a fitness area, the Italian restaurant LUIGIA, two bars, and a rooftop terrace.

Ideal Candidate Profile

The perfect addition to our team will possess the following qualifications:

• Preferred knowledge of Radisson and familiarity with the Emma PMS system
• Enthusiastic and a true team player
• Service-oriented mindset
• A valid residence and working permit for Switzerland
• Fluency in English and German
• Willingness to work night shifts, including weekends and public holidays

Benefits Offered

We provide a supportive workplace culture that prioritizes the well-being of our team members. Benefits include:

• Salary in accordance with the Collective Labor Agreement L-gav and Hotela
• Complimentary parking
• 25 vacation days based on a full-time contract
• Participation in the Cycas Smiles Reward & Celebration program
• Opportunities for personal and international growth through guidance and training
• A dynamic workplace where authenticity is encouraged and celebrated
• Discounts on stays at Radisson and Cycas Hotels to satisfy your wanderlust

Main Responsibilities

The role encompasses a variety of essential tasks, including:

• Welcoming and acknowledging all guests in line with company standards; anticipating and addressing service needs with genuine appreciation
• Processing guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys
• Managing various payment types such as room charges, cash, checks, debit, or credit
• Handling all check-outs, including resolving late and disputed charges
• Answering, recording, and processing guest calls, messages, requests, questions, or concerns
• Providing guests with directions and information about the property and local attractions
• Running daily reports on arrivals and departures, identifying special requests, and ensuring accuracy
• Completing designated cashier and closing reports in the computer system; balancing and dropping receipts according to accounting procedures
• Organizing end-of-day tasks to facilitate the night audit process