Inside Sales Representative (Pharmaceutical)

Keep the Heartbeat of Innovation Running

Ensure cutting-edge pharmaceutical solutions never miss a beat by joining a dynamic team in the pharmaceutical and medical device industry. This hybrid position requires a proactive individual with strong communication skills and a consultative sales approach to drive sales activities, support customer needs, and contribute to business growth.

Primary Responsibilities

• Execute sales activities within the assigned territory, including prospecting, lead generation, qualification, and implementation, utilizing telephone, virtual, and electronic communication channels.
• Provide support for injector-related tenders, including the preparation and submission of required documentation.
• Drive and support the sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve overall sales objectives.
• Participate in field-based activities, including ride-alongs and conferences, as needed to support the sales team in addressing customer needs and identifying growth opportunities.
• Partner with Clinical Specialists and coordinate field-based support as required to address customer needs and opportunities.
• Work collaboratively across departments to contribute to team success and maximize sales performance.
• Maintain accurate customer and opportunity records within the CRM system and generate reports and metrics to support sales activity, pipeline management, and forecasting.
• Analyze territory performance and market opportunities to identify areas for business growth and new customer acquisition.
• Complete customer requests for information (RFIs) and requests for proposals (RFPs), ensuring timely and accurate submissions.
• Coordinate product installations, repairs, and service activities with contractors and other external partners.
• Deliver technical product demonstrations and presentations to prospective and existing customers.
• Responsible for prompt identification and internal reporting of any adverse reactions or quality complaints that come to their attention and act as critical first points of contact within the MAH's pharmacovigilance and quality systems, in accordance with Health Canada GVP expectations.
• Other duties as assigned by management.

Skills and Requirements

• University degree preferably in clinical sciences or equivalent combination of education and experience.
• Proficient with MS Office, Excel, and familiar with CRM software.
• Strong verbal and written communication skills.
• Phone sales experience preferably to the hospital market.
• Pharmaceutical Industry or Medical Device experience.
• Ability to describe clinical and technical benefits to customers.
• Ability to translate customer needs into a solution-based consultative sale.
• Hybrid on-site schedule of 3 days per week.