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hotel night Ambassador 60%

Unternehmen
CitizenM Zürich Hotel
Ort
Zürich
Datum
07.10.2025
Referenznummer
190861

Welcome to a Unique Experience

At our establishment, we embrace the night and invite you to join a dynamic atmosphere where every moment counts. Engaging with guests and creating memorable experiences is at the heart of what we do. Our focus is on providing exceptional service and making every interaction meaningful.

Your Role and Responsibilities

As a member of our vibrant team, you will take on a variety of essential tasks that contribute to our guests' satisfaction and enjoyment. Your typical shift may involve:

  • Ensuring a warm welcome for every guest upon arrival.
  • Assisting guests at self check-in kiosks, enhancing their check-in experience.
  • Preparing and serving delightful hot and cold breakfast and meals.
  • Brewing delicious coffee or crafting a signature cocktail to impress.
  • Acting as a local concierge, sharing insider tips on the best spots to visit, eat, shop, or party.
  • Maintaining cleanliness in the living room and canteen, arranging food displays for the upcoming shifts.
  • Addressing guest requests and enhancing their stay with your resourcefulness.
  • Managing reservations in our property management system (PMS), including nightly audits.
  • Overseeing nightly operations and ensuring safety for our guests.

What We Are Looking For

To excel in this environment, you'll need to embody qualities that align with our values:

  • A Genuine Touch: Treat every guest as you would your closest friends.
  • A Passionate Attitude: Collaborate optimally and spread positive energy.
  • A Smart Thinker: Seek innovative, efficient solutions with an eye for detail.
  • Real Caring: Show empathy towards people and the planet, fostering positive change.

Fluency in English is a must, with additional language skills valued.

Benefits and Opportunities

Joining our team means being part of a community that prioritizes fun and exceptional service. Here’s what you can expect:

  • Competitive salaries with flexible scheduling.
  • Incentives for performance and opportunities for career progression.
  • Access to learning and development programs tailored for personal growth.
  • A comprehensive training program for new team members.
  • Attractive perks including a pension scheme and wellness programs.
  • Uniform and comfortable shoes by On Running provided.
  • Global opportunities to work in various locations.
  • A referral program with incentives for bringing friends on board.

Typical Working Hours

Our team operates 24/7 with a flexible schedule, typically covering night shifts from 10:15 PM to 7:15 AM. We strive to accommodate your preferences so that you can maintain balance in your life.

About Us

We are an innovative and stylish hotel chain catering to the mobile citizens of the world. Our goal is to offer guests an exceptional home away from home, complete with personalized hospitality. With locations across multiple countries and a dedication to redefining the hospitality experience, we are proud to embrace diversity and inclusivity in our hiring practices. Our commitment extends to providing a supportive environment for individuals of all backgrounds.

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