Engineering Data Support

Engineering Data Support Professional

Join a dynamic team in Switzerland to provide first-level support for SAP-PM users, manage master data processes, and ensure smooth operations within the SAP-PM module. This role offers the opportunity to work in a collaborative environment, contributing to high-quality data management and operational excellence. To be considered, candidates must have the right to work in this location or hold an EU passport.

Responsibilities

• Serve as the primary contact for operational SAP-PM data support, assisting approximately 800 users.
• Manage the creation, modification, and approval of SAP-PM master data with a focus on accuracy and compliance.
• Advise requesters and coordinate Master Data Management (MDM) requests.
• Review and process MDM applications in line with standard operating procedures (SOPs).
• Input, verify, and approve data changes (individual or bulk) in SAP, ensuring proper documentation.
• Provide data and information to facilitate seamless MDM processes.
• Oversee the SAP-PM Master Data Life Cycle process across relevant systems.
• Handle first-level support for SAP-PM users, ensuring efficient process and transaction operations.
• Manage support and MDM requests, escalating issues when necessary.
• Ensure the proper execution of SAP-PM order processes and associated documentation.
• Create and manage both physical and digital order documents.
• Generate data extracts, perform analyses, and prepare reports.
• Participate in projects, working groups, and meetings, providing expertise and completing assigned tasks.
• Support Subject Matter Experts (SMEs) with projects, incidents, and service requests.
• Foster open communication with colleagues, supervisors, and stakeholders to ensure effective collaboration and high-quality outcomes.

Key Skills and Requirements

• Technical or commercial qualification, or equivalent educational background.
• Strong attention to detail and reliability in work.
• Proficiency in German (native level) and good command of English.
• High level of IT proficiency, including experience with business applications such as Office, ITSM, and DMS.
• Extensive experience with SAP EAM in a master data environment.
• Proven ability to create evaluations, analyze data, and contribute to projects.