Employer Relations Specialist

About Us

GRC Global River Cruises GmbH is a proud member of The Travel Corporation (TTC), overseeing the European river cruise operations of renowned brands such as Uniworld Boutique River Cruises and Trafalgar River Cruises. Our dedicated onboard teams and shoreside departments work in unison to provide exceptional river cruise experiences throughout Europe, driven by professionalism, genuine care, and a commitment to responsible and sustainable travel.

Office Environment

Located in Rheinfelden, Switzerland, our international office encompasses various corporate functions, including Nautical Operations, Technical Operations, Hotel Operations, People & Culture, Finance, Controlling, and Purchasing, among others. We nurture a collaborative, professional culture where ideas are welcomed, responsibilities are shared, and colleagues from diverse backgrounds unite to shape our European river cruise operations.

Your Profile

• Curiosity and forward-thinking with an embrace of innovation.
• A natural inclination towards openness, professionalism, and collaboration within multicultural teams.
• Caring and discrete approach to sensitive employee matters, balanced with sound judgement.
• Calm demeanor in challenging situations, ensuring fairness, consistency, and appropriate follow-up.
• Strong communicator proficient in navigating difficult conversations with confidence and respect.
• Practical, solution-oriented mindset that builds trust across all organizational levels.

Responsibilities

• Act as the initial point of contact for managers and employees on employee relations matters, providing guidance and support.
• Advise managers on performance concerns, misconduct, and conflict resolution.
• Maintain and update People & Culture policies, employee handbooks, and procedures.
• Facilitate the communication and implementation of new or revised policies across the organization.
• Manage employee concerns related to bullying, harassment, and discrimination with confidentiality and care.
• Coordinate and conduct investigations, documenting findings and recommendations.
• Collaborate with stakeholders to ensure fair and consistent resolution of cases.

Specific Requirements

• Strong knowledge and experience in employee relations and workplace conflict resolution.
• Proficient in handling complaints, grievances, and disciplinary matters.
• Ability to provide actionable and sensitive advice regarding employee matters.
• Understanding of confidentiality and professional case management.
• Experience in developing and implementing People & Culture policies and procedures.
• Excellent communication and organizational skills.
• Capability to manage multiple cases and collaborate effectively across the organization.
• Experience in an international and multicultural environment.
• Fluency in English; proficiency in additional European languages is a plus.

What We Offer

Joining GRC Global River Cruises means becoming part of an international, collaborative work environment where your ideas are valued and responsibilities are shared from the outset. We provide cross-functional development opportunities across various countries, vessels, and departments, ensuring that your contributions are not only recognized but make a tangible impact on our employees and the broader organization.

We offer competitive employment conditions, a modern workplace, and a team culture founded on respect and trust. Your role will foster meaningful changes that resonate throughout our operations.

We encourage individuals who are citizens of an EU or EFTA member state to explore this enriching opportunity with us.