Customer Service Administrator (m/f) 100%

Overview

Our client, a prominent player in the telecom industry, is dedicated to providing simple and reliable mobile and internet services with extensive coverage across Switzerland. Their focus is on delivering easy-to-use plans that cater to everyday needs.

Key Responsibilities

• Deliver administrative support within the Customer Service Management team
• Manage and update customer contracts and data
• Utilize Excel and internal systems to achieve tasks effectively
• Assist with order processing and administrative duties in SAP
• Maintain accurate customer and contract information

Qualifications

• A commercial background accompanied by approximately 3 years of professional experience
• Excellent proficiency in Excel is required
• Familiarity with SAP is considered an advantage
• Experience in the telecom sector is highly valued
• A structured, reliable, and customer-oriented persona
• Fluency in English and French; proficiency in German is a plus

Work Environment

• A flexible working environment that accommodates both office and remote work
• Collaborative teamwork with supportive colleagues and effective communication
• Opportunities for learning and developing new skills within a dynamic industry
• A stable employer with a strong presence in the Swiss market
• Access to modern tools and systems that facilitate daily operations