Administrative Expert to the Medical TA

Role Overview

Located in Rotkreuz, Switzerland, this position offers a hybrid work arrangement. You will play a crucial role in managing and delivering essential administrative services, ensuring seamless support for the medical leadership team while contributing to efficient operations. Acting as a subject matter expert on organizational processes and tools, you will provide guidance on relevant business processes and inquiries.

Key Responsibilities

• Provide general administrative support, maintaining processes even in the absence of team members.
• Inform, advise, and support team members and external associates on department-specific processes, guidelines, and services.
• Support optimization of existing processes and assist in the introduction of new or modified procedures.
• Manage the administrative tasks of various projects with clearly defined content and time constraints.
• Actively participate in teams for administrative projects and oversee special task administration.
• Facilitate smooth onboarding for new team members within the administrative domain.
• Supervise administrative colleagues, including apprentices and new staff.
• Plan and coordinate administrative procedures, aiming to streamline workflows.
• Report technical complaints and other significant case scenarios related to products in a timely manner.
• Provide backup for critical business processes during absences and serve as a support resource for business process inquiries across the organization.

Profile Requirements

• A Bachelor's Degree in a relevant field.
• Proficiency in English, with knowledge of German, Italian, or French considered advantageous.
• Over three years of experience as a project coordinator or providing administrative support in a large organization.
• Experience collaborating cross-functionally.
• Advanced skills in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Commitment to continuous improvement of administrative processes.
• Willingness to embrace shared accountability and foster knowledge transfer within the administrative community.

Values and Culture

We believe that addressing healthcare challenges requires a collaborative effort. This role is integral to forming a supportive and inspiring community dedicated to achieving breakthroughs that truly change patients' lives. If you share our commitment to innovation and teamwork, we invite you to learn more about our culture and values.

Diversity and Inclusion Commitment

We are deeply committed to creating an inclusive environment and fostering diverse teams that reflect the patients and communities we serve. We believe that a range of perspectives strengthens our ability to innovate and respond to global health challenges.