Academic & Operations Coordinator

Position Overview

This role serves as a vital connection between academic stakeholders, including faculty and internship partners, and operational teams responsible for program delivery, administration, and support. The ideal candidate will ensure seamless coordination, effective communication, and efficient execution of academic programs and associated operations.

Fluency in Arabic and English is essential for facilitating interactions with Arabic-speaking partners and initiatives, while proficiency in French is considered an advantage.

Key Responsibilities

• Academic Coordination
  • Act as the primary contact between academic staff, operations, internship department, and project partners.
  • Support the planning, coordination, and delivery of academic and operational logistics, monitoring candidate progressions.
  • Coordinate academic calendars, schedules, materials, and documentation.
  • Assist academic and operational partners with administrative needs.
  • Liaise with Arabic-speaking clients and students.
• Operational Coordination
  • Coordinate operational processes for academic activities, including logistics, onboarding, and documentation.
  • Collaborate with project and program teams to ensure smooth execution of academic initiatives.
  • Track operational milestones and support the internship department.
  • Maintain accurate records and reports relevant to academic and operational activities.
  • Identify process improvements to enhance efficiency and quality of delivery.
• Communication & Stakeholder Management
  • Facilitate effective communication between academic and operations teams, along with external stakeholders.
  • Provide translation support in Arabic and English as needed.
  • Prepare and circulate briefings, reports, presentations, and meeting summaries.
  • Support relationship management with all involved stakeholders.
• Quality & Compliance
  • Ensure compliance with internal policies, academic standards, and applicable regulatory requirements.
  • Support quality assurance processes and initiatives for continuous improvement.
  • Assist with audits, evaluations, or accreditation-related activities if required.

Required Qualifications & Skills

• Fluency in Arabic and English (spoken and written); proficiency in French is welcome.
• Experience in a coordination, program management, or operations role.
• Exposure to academic, educational, or internship placement contexts.
• Strong organizational and multitasking abilities.
• Excellent communication and stakeholder management skills.
• Aptitude for working across cultures and in complex organizational environments.
• Proficient in problem-solving with efficiency and diplomacy.