Team Lead Local & Factory IT Switzerland (m/f/d)

Company Overview

Accelleron is a global technology leader dedicated to accelerating sustainability in the marine and energy industries. With a legacy of over 100 years, we serve customers in more than 100 locations across over 50 countries. Our 3,000 employees are committed to continuous innovation, providing mission-critical products, services, and solutions that contribute to the energy transition. We value diversity and inclusion, recognizing individual differences as a source of strength.

Role Overview

This key leadership position oversees the delivery of all local IT services specific to Switzerland, with a primary focus on Infrastructure and Applications within the Factory in Baden. It encompasses two main areas: Infrastructure Management and Application Support and Development, ensuring stable operations and continuous advancement of IT infrastructure and factory applications.

Key Responsibilities

• Lead and manage the Swiss Local & Factory IT team.
• Handle operational costs and conduct financial forecasts for expanded functionalities and user bases.
• Support feasibility studies for upgrade projects and improvements.
• Monitor IT service performance, implementing strategies for updates and compliance with standards.
• Engage with executives, stakeholders, and end-users regarding infrastructure and application activities.
• Manage the Major Incident Management Process locally.
• Oversee deployment, monitoring, maintenance, and support of IT systems, including servers and operating systems.
• Provide user services for shop floor operations, including help desk support.
• Ensure optimal functioning of factory systems in collaboration with various specialists.
• Manage services provided by external service providers.
• Contribute to infrastructure roadmaps as part of the IT/IS strategy cycle.

Infrastructure Management

• Oversee network and security implementations.
• Lead IT asset management and documentation efforts.
• Manage local data centers and server hosting in partnership with external service providers.
• Ensure compliance with security requirements for local networks.

Application Support and Development

• Ensure reliable operations and development of factory applications.
• Collaborate with other application teams for support and development.
• Contribute to local factory and service center system projects.

Your Background

Formal Education & Certification

• A university degree or college diploma in computer science or equivalent experience.
• Proficiency in English is essential.

Knowledge & Experience

• Minimum of 4 years managing infrastructure design and operational excellence.
• Exceptional knowledge of service and application delivery, with a proven track record of meeting service level agreements.
• Hands-on troubleshooting experience with hardware.
• Strong understanding of relevant protocols and ITIL standards.
• Application support experience is a plus.
• Experience interpreting applicable laws and regulations within company operations.

Personal Attributes

• Strong analytical and problem-solving capabilities.
• Demonstrated leadership and project management skills.
• Excellent interpersonal and communication skills.
• Ability to manage tasks in a high-pressure environment.
• Strong customer service orientation and self-motivation.
• Ability to convey ideas in user-friendly terms.
• Experience working collaboratively in a team-oriented environment.

Benefits

• Canteen and childcare services.
• Modern office with smart working options.
• Flexible working models and attractive holiday plans.
• Remote work policy and employee assistance program.

The position plays a crucial role in ensuring stability and efficiency in IT infrastructure and applications within Swiss Factory operations. The ideal candidate will showcase technical expertise, leadership abilities, and a proactive approach to challenges in a dynamic manufacturing environment.

For more information about us, please visit our website at accelleron.com.