SAP SD Functional Support Specialist
Join a key partner organization for a six-month contract opportunity with the potential for extension. This role requires an immediate start and follows a hybrid working model, with three days per week on-site in Madrid, Spain. You will operate within an international environment, working closely with key users to support daily SAP operations.
Key Responsibilities
- Provide Level 2 and 3 functional support within the SAP SD area to assist business users in resolving issues related to the Order-to-Cash process.
- Conduct incident analysis and resolution, including comprehensive troubleshooting within SAP SD.
- Manage ticket follow-up and coordinate effectively with technical teams.
- Perform SAP SD configuration and customizing activities.
- Participate in functional testing and change validation processes.
- Collaborate with other logistics teams to ensure seamless operations.
- Create and maintain functional documentation.
Essential Qualifications
- Minimum of three years of SAP SD experience.
- Strong knowledge of Order-to-Cash (O2C) processes.
- Proven experience providing Level 2 and 3 SAP SD support.
- Experience with incident analysis and troubleshooting within SAP SD.
- Hands-on experience with SAP SD configuration and customizing.
- Experience supporting business users and managing support tickets.
- Functional testing and change validation experience.
- Strong functional documentation skills.
- Ability to work in a hybrid model with three days onsite in Madrid.
- Excellent communication skills in both Spanish and English.
- A hands-on approach and willingness to take on a broad range of tasks.
Preferred Skills
- Knowledge of SAP MM.
- Knowledge of SAP LE.
- Knowledge of SAP WM/EWM.
- Experience in the consumer goods or food industry.
- Experience working in international environments.
- Basic understanding of SAP FI integration.