Réceptionniste Wintersaison

About the Company

A renowned Swiss luxury real-estate developer with a prestigious portfolio of high-end properties in prime locations across Switzerland, France, and Greece. Our exclusive offerings include residences, chalets, and villas designed specifically for an ultra-wealthy clientele.

Located in the stunning Alpine village of Gstaad, we invite you to experience one of Switzerland’s finest properties. At Ultima Gstaad, luxury and comfort unite, allowing guests to indulge in uniquely designed suites and residences that echo the charm of a private chalet. Renowned for its exceptional hospitality, our establishment attracts discerning guests year-round who seek the pinnacle of Swiss luxury.

Key Responsibilities

• Welcome, orient, and advise clients with a warm and professional demeanor.
• Present and promote the services offered by our Restaurant, Bar, and Spa.
• Assist in the preparation of arrival documentation, including guest files and rooming lists.
• Handle administrative formalities related to guest arrivals and departures.
• Manage billing and payment processes efficiently.
• Provide information on services available within our exclusive Collection.
• Promote the destinations within our Collection to enhance the guest experience.
• Accompany clients to their properties, adhering to the high standards of our Collection.
• Assist with guest luggage when necessary.
• Take and manage reservations adeptly.
• Address guest requests and complaints courteously and effectively, liaising with various departments as needed.
• Foster and maintain excellent relationships with clients.
• Contribute to the upkeep and updating of the client database.
• Manage internal and external phone communications efficiently.
• Conduct property tours upon request from superiors.
• Be prepared to work night shifts as required by management.