Réceptionniste Wintersaison

About Us

We are a prestigious Swiss luxury real-estate developer, recognized for our exclusive portfolio of high-end assets located in prime regions across Switzerland, France, and Greece. Our offerings include sumptuous residences, chalets, and villas aimed primarily at an ultra-wealthy clientele.

The Experience

Situated in the enchanting Alpine village of Gstaad, our flagship property, Ultima Gstaad, represents the pinnacle of luxury living. Guests are invited to indulge in uniquely designed suites and residences that echo the charm of a private chalet, ensuring an experience marked by opulence and discretion. Our commitment to delivering the highest standard of Swiss hospitality attracts the world’s most discerning guests year-round.

Role Overview

We are seeking passionate individuals to join our luxury hotel team for the winter season 2025/2026. The ideal candidates will be dedicated professionals committed to providing exceptional service in a refined environment.

Your Responsibilities

• Welcome, guide, inform, and advise clients, ensuring a seamless arrival experience.
• Present and promote the services available in our Restaurant, Bar, and Spa.
• Assist in the preparation of arrival documentation, including client files and rooming lists.
• Manage administrative tasks related to guest arrivals and departures.
• Handle invoicing and payment transactions with accuracy.
• Provide clients with information about services offered by our Collection.
• Promote destinations within our Collection to enhance guest experiences.
• Accompany guests to their properties in accordance with our standards.
• Assist with clients' luggage as necessary.
• Take reservations and manage booking requests efficiently.
• Address client requests and complaints courteously and effectively, collaborating with various departments as needed.
• Maintain and foster excellent relationships with clients to ensure satisfaction.
• Participate in updating client Cardex records.
• Facilitate external and internal telephone communications on-site.
• Conduct property tours upon request from superiors.
• Be available for night shifts if required by management.

What We Offer

Join our dedicated team and be part of an organization where luxury and exceptional service are at the forefront. We embrace a culture of professionalism, commitment, and a passion for hospitality, providing a rewarding environment for all team members.