Order and Export Coordinator 100%

About Us

Zurich Instruments stands at the forefront of technology, specializing in advanced test and measurement instruments, as well as control electronics for quantum computing. Our innovative products cater to a variety of challenging research fields and are utilized by scientists and leading high-tech companies around the globe. We are committed to advancing science and facilitating the development of the next generation of quantum computers.

Role Overview

As part of our efforts to enhance our Business Fulfillment team, we are seeking an experienced and ambitious professional who will take charge of order management and oversee all export-related tasks. In this role, you will collaborate closely with our Production and Technical Sales teams to ensure our industry-leading products reach customers in both academic and industrial sectors worldwide.

Key Responsibilities

• Receive, review, and process both domestic and international customer orders.
• Prepare and manage export documentation efficiently.
• Ensure compliance with international export laws, regulations, and customs requirements.
• Serve as a key point of contact for international customers while ensuring their satisfaction.
• Coordinate with freight forwarders, customs brokers, and carriers regarding shipping and transportation logistics.

Qualifications and Skills

• KVs-degree, or BSc in Business Administration or equivalent experience.
• Proven experience in order processing, export, and customs administration, preferably in an industrial setting.
• Familiarity with business fulfillment improvement processes (e.g., automation) is a plus.
• Full professional proficiency in both English and German; additional languages such as French are advantageous.
• A proactive team player with a strong sense of autonomy and problem-solving skills.
• Exceptional communication skills for high-quality customer interactions, along with strong organizational abilities and attention to detail.
• Proficient in Excel and familiar with IT reporting tools is beneficial.

Our Culture

We offer a diverse work environment characterized by an open and transparent company culture, where personal development is pivotal to our success. We value collaboration and support distributed decision-making, allowing every individual to take responsibility and make a substantial impact from the outset.

Join Us

This is an exciting opportunity to be part of a dynamic team and contribute to the future of technology in quantum computing. We look forward to welcoming enthusiastic individuals to our team.