Manager Customs Technology (SAP Global Trade Services, Analytics, AI)
- Entreprise
- PwC Holdings Schweiz GmbH
- Lieu
- Zürich
- Date
- 22.02.2026
- Référence
- 250228
Your Impact
In this position, you will:
- Provide Global Trade Management (GTM) consulting with a focus on SAP GTS, Analytics, and AI-based solutions for customs and trade.
- Research innovative solutions, prepare client-ready demos, test system functionalities, and document processes in SAP GTS, Analytics, and AI solutions.
- Continuously track the evolution, competitive landscape, and market trends for GTM solutions, particularly emphasizing SAP GTS, Analytics, and AI.
- Prepare compelling proposals and marketing materials for our Customs Technology services and coordinate cross-border engagements with PwC firms abroad.
- Manage orders and projects end to end: perform risk and independence assessments, finalize engagements, handle billing, and oversee project planning and tracking.
- Investigate, troubleshoot, and respond to client inquiries via PwC's SAP Global Trade Services (SAP GTS) helpdesk.
Your Skill Set
- At least 4 years' experience working with SAP GTS, Customs Analytics, or AI solutions for trade in an international setting.
- Knowledge of SAP GTS Customs Management, Compliance Management, and/or Trade Preference Management OR Customs Analytics and AI for trade.
- Experience in transitions/migrations to SAP GTS Edition for HANA.
- Completion of at least one end-to-end SAP GTS implementation cycle.
- Solid understanding of SAP SD and MM processes.
- SAP GTS configuration skills; experience with SAP debugging/ABAP and consulting services is an advantage.
- Hands-on experience with Customs Analytics and/or AI solutions for customs and trade.
- Strong service-oriented mindset; enjoy interacting with people and are willing to travel to serve clients.
- High level of comfort working with numbers and a clear affinity for technology.
- Strong attention to detail and excellent problem-solving skills, particularly for digital/IT and process-related challenges.
- Excellent teamwork, interpersonal, listening, and communication skills.
- Fluency in English; proficiency in German and/or French is a strong plus.