Mainframe System Controller / Batch Operator 100%

Join Our Dynamic Team in Basel

At Swiss Himmel GmbH, we are a technology and consulting firm committed to partnering with leading enterprises to modernize and operate complex IT platforms. We blend strong technical expertise with domain knowledge to deliver reliable and scalable solutions across banking, cloud, and digital transformation programs.

Position Overview

We are looking for a seasoned professional to support critical mainframe operations within a banking environment. This role is pivotal in our 24x7 command center, ensuring the stability, reliability, and seamless execution of batch processes and system operations.

Key Responsibilities

• Perform daily mainframe operations support including batch monitoring, system checks, and job execution.
• Monitor and manage batch jobs and scheduling tools such as OPC and Control-M.
• Act as the first point of contact for production incidents, performing initial triage and resolution.
• Support systems including z/OS, CICS, DB2, VSAM, and IBM MQ.
• Coordinate with application teams, L2 support, and batch processing teams.
• Ensure smooth collaboration with development, infrastructure, and security teams.
• Maintain clear documentation of operational procedures and processes.
• Provide L1 support for batch, system, and online operations.
• Adhere to standard operating procedures and service levels.

Required Qualifications

• 8–10 years of experience in mainframe operations within banking or financial services.
• Strong knowledge of z/OS, JCL, TSO, ISPF, and mainframe utilities.
• Hands-on experience with CICS, DB2, VSAM, IBM MQ, and basic SQL.
• Experience with batch scheduling tools such as OPC and Control-M.
• Familiarity with ServiceNow and Agile methodologies.
• Good understanding of banking systems and IT operations.
• Fluent in English; German is an advantage.

Preferred Qualifications

• Experience in batch optimization and performance improvement.
• Exposure to automation initiatives in operations.
• Experience defining and managing SLAs and KPIs.
• Experience in continuous service improvement initiatives.
• Agile or Scrum certifications.
• Prior team handling or coordination experience.

Key Competencies

• Strong analytical and problem-solving skills.
• Ability to work in a 24x7 rotational shift environment.
• Excellent communication and teamwork skills.
• Ability to multitask and work under pressure.
• Proactive mindset with a willingness to learn.

Education & Certifications

• Bachelor’s degree or equivalent qualification.
• ITIL certification preferred.

Why Choose Swiss Himmel GmbH

• Engage with critical banking systems and platforms.
• Gain exposure to enterprise-scale mainframe environments.
• Enjoy a stable and structured work environment with clear processes.
• Experience a collaborative team culture focused on operational excellence.
• Explore long-term growth opportunities within Swiss Himmel GmbH.