Laboratory Operations Technician II, Tool Management

Passionate About Laboratory Operations and Equipment Management?

Join a team in Acton, MA, for an exciting contract opportunity specializing in Tool Management. This role focuses on supporting tool onboarding and management processes across multiple engineering laboratories, ensuring mission-critical equipment is prepared and maintained. You will play a key role in creating comprehensive documentation for lab equipment, maintaining compliance with regulatory standards, and supporting engineering teams in optimizing equipment usage.

Primary Responsibilities

• Develop detailed documentation for lab equipment, including user manuals, technical specifications, and safety guidelines.
• Manage monthly calibration and preventative maintenance schedules to ensure equipment availability.
• Provide guidance to engineering staff on tool management processes, documentation, and equipment maintenance.
• Organize and maintain equipment files within the Product Lifecycle Management (PLM) system, ensuring accuracy and completeness of records.
• Collaborate with QA and Design Control teams to ensure equipment compliance with regulatory and quality standards.
• Maintain an accurate inventory of tools and equipment, tracking their availability, location, and condition.
• Oversee the equipment tracking system, ensuring timely updates and data integrity.
• Monitor equipment utilization and identify opportunities for optimization or replacement.
• Coordinate training sessions for users on proper equipment usage and safety protocols.
• Perform or support small repairs as needed.
• Undertake additional duties as required.

Skills and Requirements

• Strong attention to detail and effective verbal and written communication skills.
• Ethical and responsible decision-making with a data-driven approach.
• Ability to follow standard operating procedures and solve routine problems independently.
• Experience creating technical documentation for complex equipment.
• Familiarity with PLM systems (e.g., Arena) and document management.
• Knowledge of validation processes and regulatory requirements.
• Proven ability to build relationships with engineering staff and vendors.
• Working knowledge of Enterprise Asset Management software (e.g., SAP).
• Proficiency in Good Documentation Practices (GDP) and accurate recordkeeping.
• Understanding of procurement and inventory control processes.
• Proficiency in office software such as Word and Excel, with strong technical writing skills.
• Experience in a regulated medical device environment.
• Ability to lift up to 20 lbs.

Education and Experience

• High School Diploma with relevant laboratory experience.
• GED with extensive laboratory experience.
• Associate's degree with entry-level laboratory experience.

Additional Information

This position is in-person at the Acton, MA headquarters. Occasional travel may be required (up to 5%).