Internship B2B Sales Servicing (limited 6 months, 80-100%, all genders)

Join Our Team and Elevate the Customer Experience

Our mission is to transform every customer's flight into an exceptional air travel experience. We go the extra mile in every step of the process, worldwide. Become an integral part of our dynamic team located in Basel, and gain firsthand insights into the aviation industry through a unique opportunity.

Key Responsibilities

• Support the Team Lead in the leadership of the B2B Servicing CH team in Basel.
• Assist with regular reporting, analysis, and various administrative tasks.
• Identify improvement opportunities within the B2B servicing processes while acting as an interface to the Global B2B Servicing Competence Center.
• Coordinate cross-team communication, meetings, and workshops.
• Participate in diverse projects ensuring sales servicing needs are integrated into products and processes.
• Collaborate with various departments (Sales, Marketing, B2C) to deepen your understanding of SWISS and the Lufthansa Group's objectives.

Behind the Scenes

Inspire SWISS with fresh perspectives and energize the team with innovative ideas. From day one, you will assume responsibilities within a dynamic and international environment. This is your chance to advance your skills and embark on an exciting career in aviation.

Benefits

• Subsidized parking or public transport
• Comprehensive health management
• 25 days of annual vacation
• Flight benefits
• Employee networking events
• Flexible remote working options
• Flexible hours and part-time working models
• Discounts on services
• Diversity programs

Candidate Profile

We seek enthusiastic individuals eager to gain insight into the captivating world of aviation, where every position transforms into a lifelong adventure. Ideal candidates will possess the following:

• Preferred workload of 100%.
• HF diploma, Bachelor’s, or Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters).
• A strong interest in the aviation industry.
• Proficiency in German and English.
• Excellent skills in MS Office (Word, Excel, PowerPoint).
• High personal initiative, quick learning ability, and robust motivation.
• Strong communication and interaction skills.
• Flexibility and a collaborative spirit.

About Us

Swiss International Air Lines (SWISS) is the premier airline of Switzerland, operating one of Europe's most advanced aircraft fleets. As a member of the Lufthansa Group, SWISS is committed to sustainable aviation, striving for excellence in service and quality. With direct flights from Zurich and Geneva, we connect Switzerland to Europe and beyond, while our Swiss WorldCargo division provides critical airfreight services.

Discover more about us at www.swiss.com.