Housekeeping Manager

About Us

We are a value-driven company committed to social, economic, and environmental responsibility. Specializing in luxury river and off-river travel, we take pride in creating an exceptional guest experience with warmth, professionalism, and attention to detail.

Your Life Onboard

Life onboard reflects our commitment to excellence. Unlike larger passenger ships, our vessels accommodate between 100 and 160 guests, facilitating meaningful interactions and personalized service.

Our ships foster a culture of collaboration and professionalism, supporting one another while welcoming fresh ideas and pursuing efficiency. We keep our mission at the core of every endeavor.

With a passion for hospitality and travel, we create memorable guest experiences characterized by genuine care, warmth, and elegance.

Our diverse teams are central to our success, united by respect, accountability, and pride. We view travel as both a privilege and a responsibility, guided by a strong commitment to sustainability and positive global impact. With adaptability, integrity, and dedication to excellence, we inspire each other to dream bigger and grow together.

Your Profile

You are curious and forward-thinking, embracing innovation while collaborating inclusively across diverse teams. Openness and teamwork come naturally to you.

Hospitality is at your core; you are warm, attentive, and professionally presented, always placing others’ well-being first and approaching every task with a positive attitude. You consistently focus on quality and align your daily work with broader company goals, contributing to shared success.

Your Responsibilities

• Welcome guests on embarkation day and escort them to their staterooms.
• Provide friendly, efficient, and professional service across all areas onboard.
• Host and socialize with guests, handle special requests, and report complaints to the Hotel Manager.
• Ensure daily cleaning, setup, and service of staterooms in line with company standards.
• Maintain shipwide cleanliness, including flower arrangements and stateroom amenities.
• Apply the “up serve” approach to enhance guest experience and support onboard revenue targets.
• Organize and supervise cleaning of public areas and manage daily laundry duties for guests and crew.
• Store and maintain housekeeping supplies and equipment; assist with inventories.
• Train other departments on cleaning procedures when needed.

Specific Requirements

• Manage housekeeping supplies, uniforms, and equipment, including ordering and storage.
• Oversee the quality of externally laundered items and report any anomalies.
• Organize, train, supervise, and empower your team to work independently.
• Manage housekeeping operations to achieve revenue, cost, and guest satisfaction goals.
• Organize work and time according to daily programs and events.
• Ensure compliance with working hour regulations and maintain accurate records.
• Demonstrate strong leadership, team management, and organizational skills.
• Actively participate in assigned learning activities, training sessions, and mandatory safety drills.
• Contribute to ship preparation during end-of-season close-down and start-of-season set-up.
• Show strong proficiency in English, both spoken and written.

Your Future With Us

Join a collaborative workplace where ideas are valued, and responsibility is shared. Our ships sail across Europe, providing you opportunities for travel and growth through international exposure and cross-functional teamwork.

We offer competitive employment conditions, a modern work environment, and a team culture rooted in respect and trust. Above all, you will be part of a company where your contributions have a visible impact on our business, our guests, and our commitment to sustainable travel.

Please note: We can accept applicants only from EU/EEA/CH due to legal requirements. All candidates, both internal and external, are welcome. The position is based on our European ships.