Credit Control Specialist

Contract Details

Type of contract: Fixed-term contract

Activity rate: 100%

Start date: Immediately

Mission Overview

The role involves managing accounts receivable within a designated region or market, ensuring the timely collection of outstanding customer debts in alignment with the Global Credit Policy. This includes maintaining accurate control of the accounts receivable ledger, proactively monitoring customer accounts, and identifying potential credit risks. Collaboration with internal stakeholders is essential to support cash flow targets and reduce overdue balances while contributing to continuous improvements in credit management processes.

Key Responsibilities

• Cash Collection:
  • Contact customers to expedite collection and achieve related targets.
  • Generate monthly statements and dunning letters.
  • Define monthly collection targets in collaboration with management.
  • Prepare clean remittance advice for the cash application specialist for each payment.
• Risk Prevention:
  • Analyze both new and active customers’ situations to mitigate credit risks.
  • Establish and maintain customer credit limits.
  • Manage credit holds for overdue accounts.
  • Implement credit insurance where appropriate.
• Reporting and Additional Duties:
  • Collaborate with Sales teams to manage the clearing of Debit Memos related to customer deductions, ensuring their validity and daily invoice follow-up.
  • Submit monthly bad debt provision calculations and make recommendations.
  • Prepare and maintain accruals in coordination with General Ledger, based on agreed customer conditions.
  • Compile all mandatory documents and reports for audits.
  • Support accounts receivable month-end closing duties by providing necessary data to General Ledger and Financial Planning & Analysis.
  • Act as a back-up for other team members across different markets/clients.
  • Engage in ad hoc projects as required.

Experience and Technical Skills

• Financial or administrative background with credit control experience in an international FMCG or equivalent environment.
• Fluency in English; proficiency in another European language is an asset.
• Excellent knowledge of MS Office, particularly Excel.
• Familiarity with Oracle software.
• Commercial awareness.

Competencies

• Customer Orientation
• Drive and Energy
• High Standards
• Informal Communication
• Results Orientation