Assistant Front Office Manager (m/w)

Responsibilities

Perform check-in and check-out procedures to ensure seamless guest experiences.
Manage the Front Office operations and lead the team to uphold service excellence.
Handle cash transactions, process payments, and double-check billing details for accuracy.
Manage reservations and monitor room availability as needed.

Minimum of two years of professional experience in the upscale hotel industry, preferably in reservations.
Strong oral and written communication skills in German, French, and English.
Proficient computer skills, particularly in MS Office applications.
Ideally knowledgeable in Opera Hotel Management Software (Opera Cloud).
Demonstrated guest-oriented mindset with professional work ethics and sales abilities.
Must be a Swiss or EU/EFTA citizen due to work permit requirements.

Enjoy accommodation in our staff houses located near the hotel.
Choose between half or full pension options at our staff restaurant.
Become a member of the Swiss Deluxe Hotels group, with access to discounted stays at partner hotels.
Benefit from the YOURGSTAAD card, which offers discounts over the station.
Access exclusive deals through the Brands for Employees platform.